Who to contact should a Google Play Voucher not work
The Google Play Voucher that was issued to you from Prepaid24 comes directly from Google Play, should there be any troubles claiming the vouchers or if you feel the voucher does not work – please can you contact them directly so that they can assist you.

Google Play can be contacted on:

https://support.google.com/googleplay/answer/7100415?hl=en
• Submit a forum on the Google Play Support Pages
https://support.google.com/googleplay/go/cardhelp

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